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SmilesInc
12, Dundonald Street, Hamilton HM 09 Tel # 441 296 0990 Fax # 441 296 0991 SmilesInc Email : smiles@smilesinc.bm Office Manager Email: manager@smilesinc.bm WHAT TO EXPECT AT SMILESINC: .....are you a Referral Patient? Many patients are sent by their dentist to see our specialists for a specific reason. This is a referral patient. On your visit to our office, you are here for your consultation with one of our specialists. This means that your general dentist or physician has referred you for very specific care. At your consultation please share your questions and concerns with the specialist. In turn the specialist will share with you their clinical advice pertaining to the referral. Together you and the specialist will decide whether you require treatment and schedule to proceed as necessary. All other dental care not pertaining to your referral is to be continued with your general dentist. Patients being seen on a referral basis will not be invited to join the general practice as a new patient. IMPORTANT: All patients under the age of 18 years of age must be accompanied by a parent or guardian at the consultation visit and treatment appointment. .....are you a registering at SmilesInc to become a New Patient? If you have never been to SmilesInc as a referral, as described above, and are looking for general dental care you are a candidate to become a new patient! On your first visit, we will review your medical and dental histories and evaluate your oral health. We will take digital x-rays of your teeth and explain to you whether or not you will require any dental treatment. We will be more than happy to answer any questions you might have. As this first meeting is scheduled with the hygienist, in most cases we will perform a cleaning of your teeth on this first visit. Overview Your first visit to our office establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information and give you time to meet the team. To understand what to expect from your first visit to our practice, please read through this website. You'll find all the practical information you need, such as a map and directions to our office, practice hours, patient registration form and more. Our Mission Our patients are our number one priority. Our friendly staff is dedicated to caring for your oral health and well-being. We take the time to create a personalized treatment for each patient and we offer a wide range of services, from cosmetic dentistry to periodontics dentistry. It is our goal to make your visit with us an extremely pleasant one and to send you home with beautiful and healthy smile. Patient Forms Below are our Welcome, Medical History and Policy forms you'll need to complete on your first visit. You can expedite matters by downloading these forms, completing them at home and emailing them to us or handing them to our staff when you arrive for your initial visit to our office. Insurance Your dental plan is a form of compensation provided by your employer. These dental benefits (from your insurance company) pay a portion towards our fee on your behalf. That portion is determined by the contract between your employer and the insurance company. If you have any queries regarding your dental plan please contact your insurance company directly. Argus Insurance 441-295-2021 BF&M Insurance 441-295-5566 Colonial Insurance 441-296-3200 Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum benefits to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive this maximum benefit. We will gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services we provided. At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. As of August 1st 2012 Bermuda's insurance company laws require that all medical practices take assignment; this means that only the patient's portion is collected on the date of service. Payment Options For your convenience, we accept payments in the form of cash, personal checks, as well as debit cards, Visa and MasterCard. Please remember, you are responsible for your portion of all fees charged by this office on date of service. We will send you a monthly statement. Most insurance companies will make benefit payments to us within 4 to 6 weeks. Please call our office if your statement does not reflect your insurance benefit within that time frame. Any remaining balance after your insurance has paid it’s portion is your responsibility and prompt remittance is appreciated. |
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OFFICE HOURS:
Monday: 8.00 am - 6:00 pm Tuesday: 8.00 am - 6:00 pm Wednesday: 8.00 am - 6:00 pm Thursday: 8.00 am - 6:00 pm Friday: 8.00 am - 6:00 pm Saturday: 8.00 am - 1.00 pm Sunday: CLOSED |
Directions to OfficeDirections: We are located on Dundonald street, across the street from Masters Ltd. and MSA. School. Our buiding is a burnt orange two storey building with white trim. If you are walking along Dundonald Street travelling West towards Par La Ville Road Smilesinc is on the left side. See the Google Map below to locate SmilesInc "We will look forward to welcoming you!" |